Privacy Policy

Last Updated: January 2026

Superior Insurance Partners, LLC dba Professional Insurance Associates ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, request quotes, or opt into our SMS/email programs. By using our services or providing consent, you agree to this Policy and our Terms and Conditions. We comply with TCPA, CTIA, and applicable laws.

1. Information We Collect

  • Personal Information: Name, email, phone number, and insurance details from quote forms or interactions.

  • Communications Data: Opt-in preferences, consent records, opt-out activity for SMS/email.

  • Usage Data: IP address, browser type, pages visited, via cookies/pixels/analytics (e.g., Google Analytics).

  • Device Data: Mobile device info if you interact via SMS.

We collect only what's necessary and with your consent where required.

2. How We Use Your Information

  • Provide quotes, services, and support.

  • Send consented SMS/email: reminders, updates, promotions.

  • Analyze site usage to improve services.

  • Maintain compliance records (e.g., opt-ins under CTIA guidelines).

  • Detect fraud/security issues.

3. Cookies and Tracking

We use cookies for functionality and analytics. Manage via browser settings; disabling may limit features. No cross-site tracking for ads without consent.

4. Sharing Your Information

We do not sell personal information. No mobile numbers, SMS opt-in data, or consent records are shared with third parties or affiliates for marketing/promotional purposes. Sharing is limited to:

  • Service Providers: For SMS delivery (e.g., Twilio), analytics, or support—bound by contracts to protect data.

  • Legal Requirements: If required by law, subpoena, or to protect rights/safety.

  • Business Transfers: In mergers/acquisitions, with successor honoring this Policy.

All other categories exclude sharing of opt-in data/consent.

5. Your Rights and Choices

  • Access/Update/Delete: Request via contact below (subject to law).

  • Opt-Out: SMS: Reply "STOP." Email: Unsubscribe link. We honor promptly.

  • Do Not Sell: We don't sell data.

  • California Residents: Under CCPA/CPRA, request disclosures/deletions.

6. Data Security and Retention

We use industry-standard safeguards (encryption, access controls). Retain data as needed for services/compliance (e.g., consent records 2+ years). No system is 100% secure.

7. Children's Privacy

Not for children under 13; we don't knowingly collect their data.

8. International Transfers

Data processed in the US; if transferred, protected equivalently.

9. Changes to This Policy

Updates posted with new date; material changes notified.

10. Contact Us

Superior Insurance Partners, LLC dba Professional Insurance Associates

Address: 233 N Michigan Ave, Chicago, IL 60601

Phone: 313-528-5850

Email: [email protected]

If you have questions related to our Terms and Conditions, please visit https://quotes.professionalinsurance.us/terms-and-conditions